An Alberta woman tried to share some Newfoundland lobster with her friends and family, but Air Canada got in the way.
Jackie Panuisiak hosts the annual Northern Alberta Lobster Festival in the community of Cotillion. She had ordered some 145 pounds of live lobster to be shipped from this province to Alberta. The problem is that the lobsters didn't arrive.
When Panuisiak's sister talked to Air Canada about what happened, she says they were rude and unhelpful. She says they were passed off to Air Canada's Cargo Relations and were met with more unhelpful behaviour. She says they did not admit any fault in the matter.
It turns out the lobsters were in Toronto, but Air Canada's tracking system said they had arrived. Panuisiak says it raises concerns about the reliability of Air Canada's tracking system.
In the meantime, the Lobster Festival was forced to eat hot dogs instead of lobster.
Friday, August 26, 2016
"Lobster Festival Forced to Eat Hotdogs"
"After Air Canada Loses Lobsters."